Friendly staff, excellent service, outstanding concierge, luxurious and state-of-the-art facilities, high-quality and delicious food.

Man ho Chinese Restaurant, set within 10 minutes' walk, was the best for dining. The harbor view was a bonus. We could freely use free Wi-Fi...

Located 700 feet from the hotel, Cha Bei was a good choice to eat. We loved the fact that we chose ritz carlton macau.

I had the best stay at this hotel. Everything was perfect, from the comfort of the rooms to the level of service provided. The hotel's facilities were top-notch and the cleanliness was impeccable. The staff went above and beyond to make me feel welcomed and cared for. They even knew my name and treated me like a friend. The location was convenient, with easy access to transportation and nearby attractions. The breakfast offered a wide variety of delicious options. this hotel exceeded my expectations in every way.

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The hotel is conveniently located near bus terminals that provide easy access to the harbor and various cities, allowing guests to explore the surrounding areas effortlessly. Additionally, the Michelin starred Chinese restaurant on the property offers a culinary experience that is sure to delight even the most discerning taste buds.

Some guests have mentioned that the swimming pool area could benefit from better maintenance.

Amazing experience, excellent service! The staff greeted us by our names and made us feel welcomed throughout the stay. The lounge package was a great value, with delicious food and a great atmosphere. The location was perfect, with easy access to all the city sights. The view from our room was breathtaking, and we enjoyed the private pool.

The lack of a safe box in our room, which made us feel a bit less secure. However, the staff were so attentive and helpful that we still felt comfortable during our city trip.

Luxury, friendly staff, high-quality food, attention to detail, exceptional service, state of art.

Nothing to dislike.

Exceptional service, amazing staff, excellent decor, thoughtful gestures.

It was all superb.

We had the pleasure of staying at this hotel and we were blown away with the luxurious amenities and exceptional service. From the moment we arrived, we were greeted warmly and taken care of by the friendly and attentive staff. The rooms were spacious and beautifully decorated, with breathtaking views of the city. The swimming pool was crystal clear and the spa was a heavenly experience. The food at the restaurant was exquisite, with a fantastic selection of dishes to choose from. The location was perfect, with easy access to the nearby attractions and shopping areas. We left feeling pampered and rejuvenated, and can't wait to return.

The only minor issue we encountered was with the club bar. Despite having access to the lounge bar, which had a great selection of drinks included in the cost, we found that the club bar was often empty and the atmosphere lacked vibrancy.

This hotel is located in a bustling area with easy access to different cities and shopping malls downstairs, as well as cafes and restaurants nearby. Guests can also enjoy free access to a famous Water Park in the nearby resort. The rooms are spacious, clean, and well-decorated with all the necessary amenities in the bathroom. The service is top-notch, with staff being friendly and making guests feel at home. The breakfast is delicious and varied, with a-la-Carte options and drinks. The fitness facilities and club lounges are an added advantage.

Parking availability could be improved during peak hours.

I had an amazing stay at this hotel. The staff was exceptional, providing excellent service and going above and beyond to ensure I had a comfortable stay. The hotel facilities were top-notch, including a free access to the famous Water Park and a cafe with delicious breakfast options. Additionally, the hotel's location was convenient and allowed for easy transportation around the area.

Nothing.

My Xmas stay was wonderful! I loved the spacious rooms, and the comfortable beds made the stay extra cozy. The location was perfect, with all the best attractions within easy walking distance. The hotel also offered a delicious Xmas dinner and great entertainment. The staff was friendly and accommodating, and made our stay truly memorable.

I honestly cannot think of anything negative to say about this hotel. The experience was amazing, and I would highly recommend it to anyone looking for a great Xmas getaway.

Spent New Year here and had a great time. The staff were friendly and provided wonderful service. We were given complimentary champagne and snacks which was a nice touch. Located in the heart of the city, easy access to everything which is convenient. The room has a stunning view of the city that we really enjoyed.

The breakfast options were limited. Additionally, we found a few stains on the sheets, which was somewhat disappointing.

This hotel exceeded my expectations with its luxurious amenities and excellent service. The swimming pool and spa center are top-notch, and the location is convenient for exploring the area. The restaurant provided delicious in-room breakfast and fine dining options. I appreciated the private facilities and live entertainment that added to the exclusive experience.

There was a minor issue with the room's air conditioning not functioning properly. Though the staff was responsive in fixing it, it affected my first night's rest.